You are here: Home / About Us / The Center

The Center

The Center for Peaceful Accountability“The Center’s impact on Women for Women International is lasting and sustainable, and for them I am deeply grateful. IMPAQ helped us build our team and move to a new level of management maturity and Accountability in new, innovative, and exciting ways.”

Zainab Salbi, Founder & CEO Women for Women International Washington, D.C.



The Center serves foundations, nonprofits, and government entities committed to positive change by providing discounted and pro bono services that IMPAQ has delivered to Fortune 500 companies such as Michelin, Amgen, American Express, Texas Instruments, and Kaiser Permanente, for the past 30 years.

The Center specializes in achieving sustainable business results in compressed time frames while ensuring the necessary cultural changes to establish high-performance habits for long-term success. It assists organizations in transforming culture and business results at the same time, and developing leadership at all levels, while driving personal and cross-functional Accountability as a catalyst for change.

When 9-11 occurred, we, at IMPAQ realized that Accountability alone was not enough. It needed to be motivated by peaceful intentions. As a result, right after the tragic events, IMPAQ started to offer services pro bono to organizations dedicated to Peace that could not have otherwise afforded it.

The Center for Peaceful Accountability is the extension of this pro-bono work to make it available to more potential recipients.

In this economic climate, there is a call for, even more than ever, to optimize resources, and maximize the impact of services delivered. We have delivered work for:

  • Habitat for Humanity International
  • Chriss Cole Rehabilitation Center for the Blind
  • Unicef
  • Self Realization Fellowship
  • The Salvation Army
  • Women for Women International
  • The Red Cross
  • Columbia’s Restorative Justice Program

If you are ready to become a benchmark organization where managers communicate with one voice, where resources are shared across functional areas. If it is time for you to lead an organization where projects are completed on time, within budget, and where silos and territorialism no longer exist. If you are ready for the “blame game” to end forever where problems are surfaced and quickly addressed, then you are ready to lead an accountable organization.

And we are ready to assist you to make it happen. If you are a nonprofit organization, or you are funding one, you want your dollars to be used with the most efficiency…with the most transparency…the most Accountability…we would love to set up a call….

We work with organizations to:

  • Develop an aligned vision of the future including goals, strategic priorities and leadership roles
  • Build a culture and environment of trust and increased teamwork to improve levels of information sharing, collaborative decision-making and continuous performance improvement
  • Build linkages between functional departments, eliminating territorial “silos” and instead develop a work culture of shared Accountability
  • Implement a program to manage team and individual performance, including skills to supportively hold each other accountable for results
  • Install measurement, monitoring and reporting systems to keep projects and performance improvement plans on track
  • Establish budget Accountability procedures and measures to ensure the vast majority of the nonprofits’ funds go to direct delivery of programs and services, with the minimum of administrative and overhead expenditures.