By Mark Samuel
Since Accountability-Based Training is still a relatively new concept within the organizational Training and Development community, we thought that it would be helpful to clarify its purpose, characteristics and application.
It is important to note that Accountability-Based training is not intended to replace traditional skill-building, which is used for the enhancement of skills to improve one’s effectiveness on the job. This is still necessary and very valuable. In fact, participants do develop skills during this implementation approach.
There are two purposes that are interconnected for the use of Accountability-Based consulting and training. First, is the application for each individual.
Currently, organizational change is perceived by many employees as a negative experience that one has to avoid or survive. Our view is that organizational change is an opportunity for self-growth and personal transformation in areas of our life that we may have been able to avoid in our past.
On a personal level, Accountability-Based training is specifically designed to assist an individual in making the transformation that’s necessary to respond to societal and organizational changes.
At the same time, organizations are also struggling to make changes that shift its paradigm of operation. This usually implies a culture change that will provide a new and higher level of functioning. Yet while many organizations implement Total Quality and Continuous Improvement efforts, these remain as separate programs, rather than emerging as culture change. Accountability-Based training and consulting is specifically designed to deal with dysfunctional operational areas and the environmental conditions that contribute to those areas. Typically, this approach is best used with Total Quality Implementation, implementation of self-directed teams, and redefining the role and functioning of leadership. It is not used to develop technical skills.
Accountability-Based training has five characteristics which differentiate it from skill- building:
1. Outcome-Driven It is designed and delivered to achieve specific business outcomes measured by quantitative performance results and by permanent environmental/cultural changes that support these results.
2. Focus on Systems First, a system for achieving the performance results and culture change is developed. Then, the skills necessary to implement the system are identified and integrated together rather than taught as separate courses. This ensures that the strategies and techniques are practical and measurable for attaining desired business results.
3. Real-Life/Real-Time Implementation Rather than having participants learn or practice new strategies and techniques on made-up role playing, situational exercises and case studies, all learning is done with their own real-life problems, systems and functions of their normal work routine. This way, they will be ensured of the practicality and the comfort of the new approaches presented, as well as reaping a high return on investment for time spent in development.
4. Accountability Linkages Part of the system is to link the participants with other people in the organization who will provide two functions: Accountability and Support. This could be either a manager or a teammate. This is a critical part of Accountability-Based training since the focus is on recovery, not perfection. We know that people are going to make mistakes; the question is whether the person or team has a system for quickly getting back on-track.
5. Ongoing Measurement Another part of the system is the ongoing measurement of improvement; it is a function of the continuous improvement and learning that is at the foundation of this approach. Here measurement is the means, not ends, for recognizing people and their progress, correcting areas of dysfunction, and communicating meaningful results to others in the organization.
Greetings! Quite useful guidance on this short article! It truly is the tiny alterations that make the greatest alterations. Many thanks a good deal for sharing!
Everything is extremely open and really clear explanation of problems. was truly details. Your site is really useful. Many thanks for sharing.
Very efficiently written story. It will be supportive to everyone who utilizes it, as well as yours truly
. Keep up the good work – can’r wait to read more posts.
Quite good article. I basically stumbled upon your webpage and desired to mention that I have definitely liked studying your blog and blogposts. Anyway I’ll be following your feed and I hope to read your blog again.
Aw, this is an exceptionally good post. In thought I need to make a note of like that moreover – slacking and actual effort to generate an excellent article however exactly what can I say I procrastinate alot and also no means apparently go done.
Hi, i think that i saw you visited my internet web site so i came to “return the favor”.I’m attempting to locate items to enhance my web site!I suppose its ok to use some of your ideas!!
I must express thanks to you just for rescuing me from this sort of condition. Just after searching out through the on the web world and locating suggestions that were not productive, I was thinking my whole life was gone. Living minus the answers to the problems you’ve got solved by way of your main review is a critical case, as well as the ones which could have in a negative way damaged my whole career if I hadn’t found your internet site. Your great know-how and kindness in touching almost everything was crucial. I do not know what I would’ve done if I hadn’t come across such a step like this. It’s possible to at this moment look forward to my future. Thanks for your time so a lot for the expert and result oriented assist. I won’t think twice to recommend the internet site to anybody who will need tips on this subject.
I’m not sure where you’re getting your information, but good topic. I needs to spend some time learning much more or understanding more. Thanks for wonderful information I was looking for this information for my mission.
You may have mentioned very interesting details ! ps nice internet site .
I truly appreciate this post. I’ve been looking everywhere for this! Thank goodness I found it on Bing. You’ve made my day! Thanks again
*It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks
My brother suggested I would possibly like this blog. He was once entirely right. This submit actually made my day. You can’t believe just how so a lot time I had spent for this data! Thank you!
great publish and thank you for your submitting. i will pay a visit to once more next time. regrads
Necessary to send you just a little note to help Thanks significantly once again on the magnificent views that you have discussed at this time. It truly is incredibly generous easily give you what exactly a lot of people would have made as an e-book to get some bucks for themselves, particularly considering that you could possibly have attempted inside the event exactly where you want. Similarly, the guidelines served to become a fantastic method to know that a lot of people have identical to mine exactly the same desire to learn a lot when considering this matter. I believe that thousands much more fun times in the future for the people who appear at your blog.
Hey i adore reading your blog i also enjoy the lay out and the colours
keep up the good work mate.