This interactive workshop develops leadership abilities for managers and individual contributors. This inspiring program reduces blame and increases people in taking initiative and ownership for customer service and business results. Participants leave this workshop inspired to raise their standards of performance and communication with specific action plans for achieving successful results. Some of the outcomes you receive from this workshop include:
- Learn and apply the Personal Accountability Model – choice between victim and accountable behaviors
- Creating a personal “vision of excellence”
- Apply accountable questions for self-coaching and problem solving
- Dealing with change and improving quality of work life
- Improving customer service and team relationships
For more information click here or contact IMPAQ at 1-323-969-0088 x204.